Some may consider it trite but at this time of year you can’t help reflecting on those customers and acqaintances that help, in one way or another to make your business successful.
I am fortunate to be a member of an awesome BNI chapter. Many of the members are friends as well as referral partners and those referrals add significantly to my bottom line.
Equally important though are the lessons you learn from other business people that you are in relationship with. Some are vendors, some are customers and some are just folks from your extended network. People like Bob Wescott from Copilabs in Lawrence MA. Bob is a Kyocera dealer and has a long track record of great customer service and integrity. And Anne Seed, Anne has been in the industry as long as I have. She was a typesetter when we still used type instead of electonic bits and bytes. Anne has a heart of gold and is generous to a fault. She is always there when you have a rush job at the last minute. Finally there’s the folks in the local non-profit sector that I am priviledged to work with. They are kind, hard working and underpaid. They also are loyal! They appreciate good service and readily refer coleagues to me.
Thanks to all of you!
